Responsible Gaming
Gaming Should Be Entertainment, Not Income
At AGM Digital, we believe online pokies should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to make money or solve financial problems. It's important to approach gaming with realistic expectations and to play only with money you can afford to lose.
Always set limits, play responsibly, and remember that the house edge means the odds are against the player in the long run.
Age Verification
Online pokies in New Zealand are only available to individuals who are 18 years of age or older. We are committed to preventing underage gambling. If you are under 18, please do not use our services or visit any online gaming sites.
Parents and guardians: please monitor your children's online activity and consider using parental controls to restrict access to gambling websites.
Warning Signs of Problem Gambling
If you recognize any of these warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses: Gambling more to try to win back lost money
- Hiding gambling: Keeping your gambling secret from family and friends
- Loss of control: Being unable to stop or reduce your gambling
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial strain: Borrowing money or going into debt to gamble
- Mood changes: Becoming irritable or anxious when not gambling
- Escalating bets: Needing to gamble with larger amounts to get the same excitement
- Failed attempts to quit: Trying repeatedly to stop or cut down but being unable to
- Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other problems
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit in a given period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a session or time period
- Reality Checks: Receive periodic reminders about your gaming activity and time spent
- Session Time Limits: Set automatic logout times to limit your play duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
- Account Cooling-Off Periods: Take a mandatory break from your account
Use these tools proactively to maintain healthy gaming habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation (Aotearoa New Zealand)
Phone: 0800 664 262
Website: www.problemgambling.nz
Free, confidential support and counselling services - Gambling Helpline (24/7)
Phone: 0800 664 262
Available 24 hours, 7 days a week
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Provides counselling and support services - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Online counselling and information - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Research and resources for problem gambling - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
If You Need Help
Please reach out today. Seeking help for problem gambling is a sign of strength, not weakness. Whether you're concerned about your own habits or those of someone you care about, support is available.
Contact the Problem Gambling Foundation (Aotearoa New Zealand) at 0800 664 262 for free, confidential advice and counselling.
Remember: You don't have to face this alone. Help is just a phone call away.
Our Commitment
AGM Digital is committed to promoting responsible gaming and protecting our users. We support all initiatives that encourage safe and enjoyable gaming experiences, and we actively work to prevent problem gambling in our community.